Executive Assistant/Office Manager

Vancouver, British Columbia, Canada - Full Time

About iQmetrix:

iQmetrix is a privately-held software as a service (SaaS) company that leads the way for simplifying complicated industries and helping businesses deliver great experiences. We specialize in POS, retail management, e-commerce, and interactive retail technology to deliver a complete experience from start to finish of any transaction. You can find our offices in Canada and the U.S. Learn more about iQmetrix and our subsidiaries at,, and

iQmetrix has rated among the Top 50 Best Small & Medium Employers in Canada for five years in a row. We have free fitness classes, hobby groups for everything from a board game club to numerous sports teams, beer taps and a Retirement Planning Program consisting of a matching RRSP and/or Employee Share Ownership component. We balance hard work with a commitment to lifestyle, competitive benefits and exciting perks, but what really make iQmetrix a great place to work are our fun and smart employees!

Purpose:  Under the direction of the Director, Corporate Relations; the Office Administrator oversees the day to day administration of the Vancouver office. This position will appeal to a highly organized, energetic individual with great capacity for detail and an ability to manage multiple tasks and priorities.Someone who is passionate about helping others and ability to prioritize through numerous tasks. Agility and attention to detail will be key in this role. 

What we want to see:

We are going to level with you....we want someone who is dedicated to excelling in an administrative/executive assistant role. We really want someone who has that experience working in a high paced, multi-faceted role juggling many balls at once. If this is you we encourage you to apply!


  • Oversee the day to day administration of iQmetrix’s Vancouver office ensuring an environment which optimizes the employee experience
  • Maintain the Vancouver main reception desk and phone system
  • Coordination of Vancouver Office recruiting and onboarding needs
  • Check in with new hires on a regular basis and facilitate forums and orientations for new hires
  • Overall coordination of vendor management and purchasing for the office
  • Be the point of contact with building management and cleaners, resolving employee concerns, and dealing with renovation and space needs
  • Identify, recommend and implement processes to more effectively manage the administrative function of the office
  • Coordination of Vancouver meetings, events, job fairs, and other staff functions
  • Identify, evaluate and resolve problems that may arise in administrative processes related to the Vancouver office
  • Supporting recruitment, on-boarding and overall experience of new iQers in the first year
  • Coordination of corporate travel requirements
  • General administrative duties including mail and courier management, as well as coordinating employee photos
  • Coordinating catering, food and beverage for meetings, open houses and events
  • Assisting with corporate travel requirements
  • Credit card reconciliation of travel and office expenses
  • Coordination of bookings and maintenance for the Vancouver condo


Skills and Abilities:

  • Minimum 5 years’ experience in an Administrative and/or executive assistant position in a medium to large office capacity
  • Good organizational skills with ability to manage multiple tasks - This is critical! 
  • Experience in human resources is an asset
  • Experience in travel management is an asset
  • Certificate or diploma in office or business administration an asset
  • The ability to work in a fast- paced environment with prompt and accurate service and juggle multiple tasks at once
  • Good computer skills including knowledge of Word, Excel, and Outlook Calendar;
  • Strong communication and inter-personnel skills
  • Detail orientated
  • Capable of resolving issues with minimum direction
  • Ability to work independently or as a member of a team
  • Take initiative and work well with all members within the organization

What does it mean to be an iQer?:

  • Communication Skills and Emotional Intelligence, someone who can listen to others and take multiple perspectives into consideration when making a decision.
  • Passionate about their work. 
  • Someone with interpersonal skills who can build strong relationships from scratch.
  • Humility, someone not afraid to admit their mistakes and work towards preventing them in the future.
  • Thinks about the health of the company before personal agendas. 
  • Being a self starter, able to dive into the work without fear of making a mistake.
  • Flexibility and the ability to adapt to an evolving environment will go a long way at iQmetrix.
  • Not afraid to stick by their decisions and justify them, but willing to admit and learn from mistakes.

Application process:

If you are interested in joining our company and are committed to succeeding, please submit your resume and cover letter.  We thank all applicants for their interested, however, only those selected for an interview will be contacted.

Apply: Executive Assistant/Office Manager
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