iQmetrix

VP, Product

iQmetrix - Vancouver, British Columbia, Canada - Full Time

About iQmetrix:

With our retail POS and management solutions found in over 20,000 stores, iQmetrix’s software is designed to power specialty retailers. From wireless dealers and repair shops to home goods, liquor stores, and everything in between, we support retailers who are focused on delivering a unique, personalized experience to their customers. You can find our offices in across Canada and the U.S. Learn more us at www.iQmetrix.com.

What will you be doing at iQmetrix as the VP, Product?

As a member of the team responsible for the corporate strategy, this person is responsible for product vision, team development, product execution and product team culture.

What does this mean?

  • Ensuring the company is building, shipping and supporting the right products. This individual will work across multiple stakeholders to set priorities and allocate resources.
  • Working with the iQmetrix Corporate Strategy team to help connect product development initiatives to business goals.
  • Making sure the right people are in the right roles and analyzing where to add resources and where to scale back.
  • Working hand in hand with the product leads to communicate and help execute the iQmetrix product vision.
  • Looking at the team’s current road blocks and coaching them on how to find logical solutions with product best practices.
  • Being an active member in the technical community and attracting new talent. We want this person to be an advocate for the iQmetrix brand at conferences and other industry events.
  • Empowering and developing teams so they can make their own decisions.
  • Guiding teams on how to build and monitor a product scorecard, analyze roadmap durability, backlog health and product performance and teaching teams to then use this data to drive incremental improvements.

Why should you be excited about this role?

You’ll be the person looked to for guidance by all the product leaders across our three Canadian offices. That’s 200+ people that will be directly and indirectly rolling up to you. Our product teams are willing to learn and ready to go out and give the best product experience possible to our clients. They want someone who can come in and guide them in leveling up their skills.

What do we look for in a leader?

  • Humble and focused on team achievement vs. individual achievements.
  • Able to build a strong team and trust the people on it.
  • Able to make difficult decisions when needed.
  • Relentless at seeing things through to completion.
  • Is collaborative and supportive in the decision-making process.
  • Demonstrates the company’s values through coaching and mentoring.
  • Not afraid to take risks and learns from failures.
  • Can inspire and align teams to the company’s purpose and mission.
  • Is honest and fair and can build trust across all teams.
  • Not afraid to ask for help.
  • Transparent and honest; someone who is not afraid to be open in their communication.
  • Passionate about creating great experience for our teams, our clients, our partners and our community.
  • Flexible in their approach of how things can get done.
  • Can have a laugh with everyone in the office.

What we want to see? Qualifications and Experience:

  • 5-10 years in a leadership role, preferably in a SaaS product environment. Our conglomerate of teams equals 200+ people; this is a big job. We don’t expect you to have that exact experience, but we want you to know the scale of this role.
  • University degree in Computer Science or equivalent.
  • Experience guiding large and diverse product teams across multiple offices.
  • Experience in guiding a large development team with multiple products across multiple markets.
  • Experience in making data-driven decisions; able to set guidelines for decision makers on product teams.
  • Experience in penetrating new markets, assisting with analyzing target market segments, segment sizing and identifying ideal customer targets.
  • Knowledge in aligning with marketing, sales and product teams and clearly defining a product value proposition.
  • Experience in internal enablement activities; i.e. building self-managed data driven product teams.
  • Experience in managing resources and people; making sure people are working on the right products at the right time.
  • Understands the evolution of product development from a technical standpoint.
  • Able to analyze where our product resources are best allocated to support the overall mission of iQmetrix.
  • Able to align with internal technical operations and technical build teams; building key relationships with Technical Leadership.
  • Experience in managing products for retail would be a bonus.

Application process:

If you are interested in joining our company and are committed to succeeding, please submit your resume and cover letter. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Apply: VP, Product
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