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Junior UAT/QA Support Specialist

Scope:

As a UAT/QA Support Specialist for the Enterprise Project Delivery Team, you will be responsible for ensuring system change implementations are error free with minimal disruption to operations through detailed testing, taking accountability for User acceptance, processes, planning and quality assurance, design test preparation and execution. Establish relationships across internals teams and support business change activities to ensure processes are aligned with enterprise project delivery.  In this dynamic environment, the challenges may change, but the skills remain the same. If you are passionate about quality and solid products and have good attention to detail, you would fit right in! Creating a great client user experience is number one priority.

Accountabilities:

  • Compose test plans and execute manual testing
  • Perform manual, exploratory, regression and smoke testing
  • Design, manage and maintain sustainable processes and procedures for testing, quality assurance and user test planning
  • Assist in the creation and maintenance of  centralized  system to track client requests, pass/fail results and communicating information to internal development teams and client
  • Create and maintain documentation for all newly implemented and existing processes and procedures
  • Document, track and triage the defects identified, proving actionable test reports and recommendations
  • Analyze internal reports and results and make recommendations for improvements
  • Triage issues as into defects, new requirements, data setup and user error and communication back to client the state of resolution

Knowledge, Skills and Abilities Required:

  • Ability to develop a system level understanding of complex systems
  • Technical troubleshooting skills, including identifying, tracking and solving defects
  • Effective interpersonal, written and verbal communication skills with the ability to clearly and concisely communicate complex concepts across varying departments within the organization
  • Strong technical, planning and organization skill with a focus on understanding the details
  • Excellent critical thinking and problem solving abilities
  • Analytical problem solving skills and attention to detail; ability to identify and approach complex problems from different angles and apply technical knowledge

Experience/Education:

  • 1-3 years related experience; recent Computer Science grads with a passion for quality are encouraged to apply
  • QA background, with a Computer Science degree and/or equivalent experience
  • An ability to be focused and exceptionally meticulous, with a keen sense of structure

Bonus qualifications: working with multidisciplinary teams, testing software for enterprise integration projects, experience with Agile delivery

About iQmetrix

iQmetrix is a leading provider of end-to-end retail solutions.  You can find our software in over 18,000 stores across North America, and we support customers who have one location and some who have thousands of locations, working with retail brands such as Verizon, Sprint, AT&T and many others. Our company values center around an entrepreneurial spirit that focuses on speed and agility, innovation, quality and customer service. We support community-building events and worthy causes because we believe in reaching out, taking part and giving back. It’s a big part of who we are.

 iQmetrix has rated among the Top 50 Best Small & Medium Employers in Canada for five years in a row. Our offices are casual, accessible to bus routes and within striking distance of coffee shops, pubs and yes, restaurants. We support our employees in their pursuit for overall lifestyle balance, with subsidies for fitness classes, group team building events, time off for community volunteer opportunities and much more.  In addition to competitive group benefits, we have a Retirement Planning Program consisting of a matching 401K and/or Employee Share Ownership component. We balance hard work with a commitment to lifestyle, competitive benefits and exciting perks, but what really make iQmetrix a great place to work are our fun and energetic employees!

Want a glimpse into life in the Q? Check out our blog

The full list Top 10 Reasons to Join iQmetrix (view)

Lipdub Video! Peek into our five offices

We’re always looking for creative and innovative people. If you feel you can provide value in a different way, we’re happy to work with you in developing a specific role that best utilizes your skill set.

Application Process:

If you are interested in joining our company and are committed to succeeding, please submit your resume and cover letter. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

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